You have 14 days return / withdrawal right on our products.
Specially manufactured products, eg. Items with special goals, or otherwise specially agreed, there is no return on.
All returned items must be sent in original packaging. The return charge is borne by the buyer. All returns are made on the buyer’s own responsibility, so the buyer can freely choose the way in which the item is returned. If a product is returned in defective or damaged condition, the buyer’s own liability may be. to seek compensation for the damaged content, sells contacts as soon as possible after receipt of defective / damaged package purchaser, and will subsequently send images of the damaged package (s) as well as possibly. contents. If the buyer does not receive compensation for the damaged goods, the seller will return to the buyer after agreement.
Money back if compensation is obtained:
We will return the amount to your account as soon as possible after we have received the damaged items from you, please remember to provide information. No. and Account No. We will refund the full purchase price of the item.
Warranty and Warranty:
A 24-month warranty is granted against factory defects on all our products, according to the Law on Complaints.
Should there be an error in the product, please send the product back to us as soon as possible. Then we will send the product back to our supplier and return a new item to you as soon as possible.
Specially manufactured products, eg. Items with special goals, or otherwise specifically agreed, there is no right of warranty.
We will raise the money on your card when the item has been shipped.
All payments to Duse Design can be done via Payment Card or Direct Bank Transfer.
Our bank connection is:
All prices are quoted in Danish kroner, incl. Danish VAT (25%).
All orders ordered will be sent same or next weekday. We mainly use DAO & GLS as distributors. Ordered items are expected to be delivered to the nearest DAO or GLS parcel shop within 1-3 business days of dispatch. Ordered items will only be shipped when the money is paid and visible to our account.
Freight / postage:
Shipments outside Denmark’s borders are subject to a fee of DKR. 100, –
Review of our products:
When you review a product, the language must be moderate and in no way gender and racially discriminatory, otherwise Duse Design reserves the right to remove your notification.
If you have chosen to receive our newsletter, you agree that we will send you mail with news, offers and other items that are of interest to you as a customer at Duse Design. The newsletter can be canceled at any time.
In order for you to trade with us, we need the following information: Name, Address (es), Phone Number and E-mail Address (es). We make the registration of your personal information for the purpose of delivering the item to you. The personal data are registered with Duse Design, and are kept until another agreement. When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed about exactly what information is collected and why. Duse Design has access to the information that is registered about you. The data controller at www.duse-design.dk is Flemming Døssing. We do not store customer information encrypted. Information given to www.duse-design.dk is not disclosed or sold to third parties in any way.
Subject to printing and typing errors, price changes / increases or incorrect pricing, as well as expired items.